Immigration, Housing and Welfare

Waltham Forest Migrant Action

Our Support Centre offers migrant visitors free advice on immigration, accommodation and welfare issues, as well as signposting to other organisations that can help.

Drop-in Support Centre: 10:00am-12:30pm every Friday

Address: Blackhorse Road Baptist Church Hall, 65 Blackhorse Road, E17 7AS

Phone: 07496 394175


Work Rights Centre

Advice on employment rights, Settled Status, discrimination and health & safety issues at work, employment support.

Free, confidential service available in a number of European languages including Romanian, Bulgarian and Polish.

Phone: 0300 4000 100

Fill in an online form if you need more information..

Citizens Advice Waltham Forest

Free advice on money, benefits, housing, employment or immigration problems. You may be facing a crisis, or just considering your options. No face-to-face appointments due to COVID-19 – call the advice line below.

Address (main office): 220 Hoe Street, Walthamstow, London E17 3AY

Find other locations of Citizens Advice around Waltham Forest.

Phone: 0300 330 1175 (advice line 9am – 5pm, Monday–Friday)

Information about Universal Credit
We can help you 
make a new claim for Universal Credit.

Phone: 0800 144 8444 (8am to 6pm, Monday to Friday)

You can get advice about Universal Credit online.

Waltham Forest SENDIASS

Waltham Forest SENDIASS is our Special Educational Needs and or Disability, Information Advice and Support Service for children, young people, parents and carers within the Waltham Forest area.

Phone: 07494 280073


Latin American House

Legal and social advice in relation to benefits, housing, and employment law.  Latin American House works for the integration, social inclusion, and well-being of Latin American and other Spanish and Portuguese-speakers in London, as well as other communities.

Benefits, Housing, & Employment – book an appointment.

Appointment times:
Monday – 10 AM to 4 PM
Thursday– 10 AM to 4 PM

EU Settlement Scheme – book an appointment.
or send an email to

Appointment times:
Monday – 10 AM to 4 PM
Wednesday – 10 AM to 4 PM
Thursday (phone appointment only) – 10 AM a 4 PM

Drop-in service: first Saturday of the month – 10:30 AM to 4 PM

Text: 07985 489202 to request an appointment. Please include your full name and times when we can call you.

Email (general enquiries):

Joint Council for the Welfare of Immigrants (JCWI)

Asylum and immigration law for everyone. Advice to detainees held at Yarls’ Wood IRC. Advice regarding the EU settlement scheme.

If you are in the UK without status and need legal advice, contact:

Address: 115 Old Street, Islington, London EC1V 9RT

Helpline: 020 7553 7470 (Mondays, Tuesdays and Thursdays, between 10am and 1pm) The helpline is confidential and advice is free. Calls cost up to 13p per minute from landlines, 3p to 55p from mobiles.

Phone: 020 7251 8708


Refugee and Migrant Forum of Essex and London – RAMFEL

Advice on immigration, housing and homelessness, integration support and EU settlement scheme.

Phone advice line: 020 7052 5212 (Tuesdays & Thursdays, 10am – 1pm)

If you need support, please use the online enquiry forms.

The Migrant Children’s Project

CORAM Children’s Legal Centre offer one-off email advice from a specialist solicitor on all issues affecting migrant, asylum-seeking and refugee children and young people, whether they are separated or in families.


Find free information and resources on legal issues affecting young refugees and migrants.

The AIRE Centre

Free, specialist legal advice and other legal services for EEA nationals and/or their family members on issues relating to EU law on free movement, or if you are making an application to the European Court of Human Rights.

Phone: 020 7831 4276 (Mondays, Wednesdays and Fridays, 10.30am – 6pm)


Rights of Women

Free and confidential legal advice to women. It is important that you understand the law and your legal rights.

Family law

Find opening hours and more information about the family law advice line. 

Criminal law

Find opening hours and more information about the criminal law advice line.

Immigration and asylum law

Find opening hours and more information about the immigration and asylum advice line.

Sexual Harassment at Work Advice Line

Find opening hours and more information about the sexual harassment at work advice line.


Information for migrants and refugees living in London

Read information for migrants and refugees living in London.

European Londoners’ Hub

Read information for EEA nationals living in London.

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